Terms of Use

General transaction terms

General provisions

These General Terms (hereinafter “GO”) govern the rights and obligations related to the purchase of products or garments from the online store “www.mdfashion.gr” and are an integral part of the sales contract concluded between the seller (e-shop manager). ) and the buyer. By concluding the contract of sale, the buyer confirms that he has been informed and agrees with the GOs.
These CGs are valid from August 1, 2021.

Definitions

Online store– is the online store with address www.mdfashion.gr

Link Seller- OWNER: MAVRODIMITRAKIS DIMITRIOS , GEMI: 75091858000
VAT NUMBER: 075003438 ,REPRESENTATIVE: MAVRODIMITRAKIS DIMITRIOS
The seller is also the manager of the online store.

Buyer – is the consumer or trader who enters into a sales contract with the seller through the online store.

Sales contract – is the contract concluded between the seller and the buyer through the online store, the object of which is the purchase of products or garments.

Products – are the products or garments that the seller offers for sale through an online store.

Courier – is the conventional carrier that ensures the transport of products or garments from the seller to the buyer.

Procedure for concluding a sales contract

The proposal for the conclusion of a contract of sale (offer) is considered the posting of the offered products or garments by the seller on the website of the online store, the contract of sale is concluded with the sending of the order by the buyer.
The products or garments in the online store are duly marked with their name and are usually displayed accompanied by a brief description of the construction materials and other properties of the products or garments. In case the products or garments are produced in different sizes and colors, the buyer can choose the appropriate size and color before placing the products or garments in the “shopping cart”.
The buyer selects the products or garments, selecting the color, size or other parameters, if available, and places the products or garments in the shopping cart by clicking on the “In cart” icon (“in the cart” or in the cart icon). As part of the ordering process, the buyer has the ability to return to the individual stages to check and correct any errors in the order.
The buyer has the opportunity to cancel the order of products or garments at any stage of their order by interrupting the execution of the above steps that lead to the order of products or garments or by leaving the site where the order of products or garments is executed. The buyer completes the ordering process by clicking on the “Send order” link. since then the order is binding on the parties.
After sending the order, the buyer receives the order confirmation at the email address he entered in the order, which includes, among other things, the order number and a summary of the details of the sales contract, including these general terms, which are attached. in that confirmation.
In relation to the order of products or garments, the seller can contact the buyer by phone at the telephone number entered by the buyer when ordering, for issues related to the execution of the contract of sale.
The sales contract can be concluded in Greek and / or English.
The contract of sale is concluded through the online store, ie using the means of distance communication – the cost of using the means of distance communication does not differ from the normal charge (in case of internet or telephone connection the charge is in accordance with the terms of the provider connection, and the seller does not charge additional fees).
The confirmation of the order by the buyer is also considered as the valid sale contract between the buyer and the seller and is archived for the purpose of its execution and for further documentation. The buyer has access to it after logging in to the user account. The buyer has the right to cancel the order, ie to withdraw from the contract of sale, without any penalties until the moment of shipment of the products or garments. The buyer is obliged to inform the seller by e-mail or by phone about this event. The amendment of parand error correction is possible until the products or garments are shipped.

Selling price

The selling prices of the products or garments and services are posted in the online store including VAT, as well as all the charges provided by law, however the cost of delivery of the products or garments varies depending on the chosen method of delivery and payment.
The selling price of the products or garments listed at the time of the order is the binding selling price for the seller and the buyer and can not be changed after the execution of the order, even if the amount is modified after the seller or if follow a discount offer.
The seller reserves the right to modify the sale price of the products or garments offered through the online store and to organize promotions with discount offers in accordance with applicable law.
The seller offers various types of discounts (loyal customers, purchase volume, discount coupons, etc.). Any discount or coupon can only be applied once, unless otherwise expressly stated. In case of multiple use, the seller has the right to refuse to accept such a discount. If the discount or coupon is applied contrary to the rules of that discount or discount coupon, the seller has the right to refuse to apply such a discount coupon or such discount. The buyer is informed and given the opportunity to place the order without the application of this discount or coupon. In case the interpretation of the discount is misinterpreted, the interpretation of the seller’s use applies. If the value of the gift voucher or discount coupon is greater than the value of the entire purchase, the difference is not transferred to a new check or coupon and the unused amount is not refunded retroactively. It is not allowed to apply more than one discount coupon in one order.

TERMS OF PAYMENT.
LinkAll payments are made in EURO.
LinkLinkFor purchases from our online store you can choose the payment method you want:
-Cash on delivery: You pay directly to the courier upon delivery

– Paypal

Link-With your debit or credit card. The following cards are accepted: Master card, Visa and Visa Electron.

Link-By depositing in a bank account.

The deposit can be made to the following accounts:

NATIONAL BANK OF GREECE

IBAN : GR1401104950000049542897068

LinkHOLDER OF THE ACCOUNT :  MAVRODIMITRAKIS DIMITRIOS      

EUROBANK

IBAN : GR6402602870000460200520564

HOLDER OF THE ACCOUNT :  MAVRODIMITRAKIS DIMITRIOS  

Link
In case of deposit you should call us at 2821095625, Monday to Friday 10:00 – 13:30, and tell us the deposit details so that we can track your payment. The deposit details are the Deposit Bank, date / time of deposit, your Name, deposit amount and order number. Enter the same details when you make the order.

LinkIf the deposit is made by another bank, it needs the end of one day to appear in the system
LinkYour order will not be shipped until the amount is cleared in our account.

Link
–Payment and receipt of the order from the store. You pay directly at the cashier of our store MDfashion, Peridou 9 -Chania the price of your order.

Link
For additional clarifications about our online store or the status of your order call us at 2821095625 Monday – Friday 10:00 – 13:30.

SHIPMENT TERMS
LinkThe products are delivered by the seller exclusively in Greece.
Orders are shipped through the courier company ACS.
Shipping costs are payed by the buyer.
The cost of shipping is 3.90 euros.
The cost of cash on delivery  is plus 2.50 euros.
The cost of inaccessible areas is extra plus 3.00 euros.
For orders over  60.00 € ,shipping costs are free.
(The cost of cash on delivery  and the cost of inaccessible areas is paid by the customer).

LinkThe ACS courier delivers your order to the address you want except in cases of inaccessible areas where you then receive your order from the nearest store of the courier company ACS.
LinkAll parcels are accompanied by a sales document (receipt).

LinkProvided that the products are in stock, the shipping time is 2-6 working days except for cases of force majeure such as strikes, extreme weather events, diseases and general situations that make the operation of our business abnormal.
Delivery times listed on the website are informative. They arise from the expected delivery times of the transport companies.
Shipments are not made on Saturdays, Sundays and holidays.

Withdrawal from the contract of sale and termination of the contract by agreement
THE SELLER:
1. The seller has the right to withdraw from the contract concluded with the buyer if the products of the order are no longer produced or delivered, but also in case of a manifest error in the price of the products (i.e. a price substantially different from the normal price of the type/type of product concerned).
2. The seller shall also be entitled to withdraw from the contract if the buyer fails to make the payment within one working day of the day on which the contract of sale is concluded.

THE BUYER:
LinkPRODUCT CHANGE POLICY
LinkTo change products you must first contact us, at e-mail info@mdfashion.gr or by phone 2821095625.
If the product does not satisfy the buyer for any reason, he has the opportunity to replace it with another product of his choice.
Changes will only be accepted if the following conditions are met:
-1) The product will be returned in excellent condition, just as it was when packaged.
-2) The product will be returned using the package in which we sent it to you or in another package which will protect the product so that it does not suffer damage during transport. The seller is not responsible for any loss or damage during the return shipping
Link-3) The product packaging is not damaged or damaged.
-4) The labels and tags have not been removed from the product.
-5) The product must not have been worn by the buyer.
-6) The product must have the sales document (receipt).
-7) The buyer must return the product strictly within fourteen (14) calendar days from the date of receipt.
As soon as we receive the product and if it meets the above conditions, we will replace it.
LinkIf the return is made in time longer than fourteen (14) calendar days, or if the labels and tabs of the product have been removed, or if it is obvious that the product is worn and is not accompanied by the sales receipt (receipt), the seller has the right to refuse his replacement.
The seller does not bear any responsibility for possible damages during the transport of the product or during the opening of the package by the buyer. Also the seller does not bear any responsibility for any loss during the transport of the product.
LinkThe return of the product is the responsibility of the buyer as the seller does not bear any responsibility for any loss or damage during the return shipping.
Changes to offer items are not accepted.
The cost of returning a product is borne by the buyer while the cost of resending is borne entirely by the seller. Change up to once. From the second time, the shipping terms are normally valid.

WITHDRAW POLICY
According to article 3 of L.2251 / 1994 the buyer has the right to withdraw from the contract without stating the reasons within fourteen (14) calendar days from the receipt of the products.
The buyer reserves the right to withdraw in order to return the product purchased, within fourteen (14) calendar days from the date of receipt of the products.
The buyer exercising the right of withdrawal for the return of the products, must first contact us, at the e-mail info@mdfashion.gr or at the phone 2821095625.
LinkAfter the notification of the withdrawal statement of the buyer, a confirmation of its receipt will be sent to his e-mail.
The buyer must send the products to the seller at the address with delivery note: Peridou 9, Chania Crete, PC. 73135, without unjustified delay, no later than fourteen (14) calendar days from the withdrawal from the contract. According to article 3 of L.2251 / 1994 the buyer bears the costs associated with the return of the products upon withdrawal from the purchase contract. Products to be returned must not show signs of use, they must be intact and complete.
LinkRefunds will therefore only be accepted if the following conditions are met:
1) The product will be returned in excellent condition, just as it was when packaged.
2) The product will be returned using the package in which we sent it to you or in another package which will protect the product so that it does not suffer damage during transport. The seller is not responsible for any loss or damage during the return shipping.
3) The product packaging is not damaged or damaged.
Link4) The labels and tags have not been removed from the product.
5) The product has not been worn by the buyer.
6) The product must have the sales document (receipt).
7) The buyer must return the product strictly within fourteen (14) calendar days from the date of receipt.
LinkReturns on offer items are not accepted.
The cost of returning a product is borne by the buyer. The seller will not receive the products if this cost has not already been covered by the buyer and the product will be sent back to the buyer-sender at his own expense.
LinkThe seller does not bear any responsibility for possible damages during the transport of the product or during the opening of the package by the buyer. Also the seller does not bear any responsibility for any loss during the transport of the product.
The return of the product is the responsibility of the buyer as the seller does not bear any responsibility for any loss or damage during the return shipping.
The buyer is liable to the seller for the reduction of the value of the product resulting from the treatment of the product that is different from the necessary treatment, taking into account their nature and properties.
In case the above is not observed and the product does not meet the above conditions, the return of the product will not be accepted and the product will be sent back to the buyer-sender at the same charge.
LinkIf the product is received within fourteen (14) calendar days, the withdrawal statement is timely, all the above conditions are met and the above procedure is followed to exercise the buyer's right of withdrawal, the return of the products will be accepted and the return of the money corresponding to the price of the products ordered by the buyer (the initial shipping costs are non-refundable), will be made within fourteen (14) calendar days from the day of receipt of the returned products, by deposit in the bank account of the buyer.
LinkLinkFor security reasons, the holder of the account number must be the same person who made the purchase. For refunds, enter only your personal bank account number.
However, the seller is not obliged to return the received money to the buyer before the buyer delivers the products to the seller.

LinkORDER CANCELLATION : Cancellation of an order can be done by the buyer, before sending it by the seller. It can be notified by e-mail at info@mdfashion.gr or by phone 2821095625.
The buyer can at any time after the conclusion of the contract of sale (order) until the moment of sending the products by the seller to request from the seller the termination of the contract of sale. The contract of sale is terminated by agreement of the parties as soon as the seller informs the buyer of the acceptance of the offer to terminate the contract of sale. Attention: The basic condition is that the order has not been sent.

Privacy Policy – Processing of Personal Data

The personal data disclosed to the seller is not disclosed to third parties or other entities without the consent of the buyer except those cases that are necessary for the execution of the contract of sale in accordance with these General Meetings and their processing is in accordance with the General Regulation Data (EU) (2016/679)

By concluding the contract of sale and for the needs of its execution, the buyer provides the seller with his consent for the processing of personal data under the conditions mentioned below.
The personal data that are processed are the following:
name and surname

date of birth

address

phone number

email adress

Shipping Address

bank account details

sex

The above personal data will be processed for the following purposes:
execution of a sales contract, management of a customer account, delivery of products and fulfillment of legal obligations arising from liability for defects (possible claims). For these purposes, the data shall be processed for the period of time required to achieve the stated purposes.

in case the consent is required (eg in the context of competitions, marketing activities, etc.) or in case of processing the name, surname, address and e-mail address of the data subject and granting consent for processing for the purpose of: use in marketing, offering products and services, sending commercial communication. In this case, the data is processed for a period of time until the consent is withdrawn which can be made in writing to the seller’s address or to any commercial communication sent by e-mail.

The seller, as the person in charge of processing the personal data, is at the same time their manager and ensures that the personal data he receives will be processed in a safe way. Personal data is stored in a secure database. Personal data is processed manually (by employees and processors) and automated (by employees and processors).
Consent to the processing of personal data is granted for an indefinite period of time. The buyer is entitled to withdraw his consent for the processing of personal data at any time with a notice sent electronically to the address: info@mdfashion.gr or in writing at the seller’s headquarters.
The buyer has the right to access the personal data, he has the right to correct it, to complete it, he has the right to lock it, to ask the seller for explanations and to terminate a possible incorrect registration through an application sent electronically to: info@mdfashion.gr or in writing at the seller’s headquarters. The buyer is informed in writing or by e-mail about the subsequent procedure.
By concluding a sales contract, the buyer expresses his consent for the sending of commercial announcements to the e-mail address that he registers during his registration. The buyer can at any time refuse to send commercial announcements according to the previous proposal, either by clicking on the link at the end of the individual commercial announcement or by sending an email to: info@mdfashion.gr
The buyer also agrees to the storage of “cookies” in his terminal equipment (eg computer) in order to facilitate the provision of information society services, the buyer has the option to refuse the storage of cookies or similar tools in his terminal equipment , for example by performing the anonymous browsing function in its browser.

Information Provided

The Seller is committed to the truth, accuracy and completeness of the information provided in the online store, regarding the identity of the Company and the transactions provided through the online store. In good faith, the Company is not responsible and is not bound by electronic data entries made inadvertently or by mistake in the common experience and has the right to correct them whenever they become aware of it.

Limitation of Liability

The Seller fully complies with the applicable provisions regarding sales, e-commerce and consumer protection.

The Seller, in the context of its transactions from the online store, informs the Customer based on the availability or non-availability of the products and in no case can guarantee their availability. In any case, the Company undertakes to inform the Customer in time for the non-availability, in which case even in this case it does not bear any further responsibility.

Seller is not responsible for side effects or damage from the use of ordered products due to incorrect product selection by the user, careless or incorrect use of the products, or the manufacturer’s fault, such as manufacturing fault, incomplete information or instructions accompanying the products , quality of construction, safety of materials and defects. In the event of a defective product, its liability is limited to the obligation to replace it, provided that the conditions for returning products are met.

In good faith, The Seller is not responsible or liable for any errors or omissions in the common experience, in features, photos and product prices and can not rule out the possibility of incorrect entries for any reason during import and / or and updating the features and / or price of a product. It undertakes, however, to correct them whenever they come to its knowledge.

The online store provides the content (information, names, illustrations, etc.), products and services through the website “exactly as they are”. In no case is the Company liable for any claims of a civil and / or criminal nature nor for any damage (positive, special or negative which is indicative and not restrictive, by aggregates and / or cumulatively consists of loss of profits, data, lost profits, monetary satisfaction, etc.) that may be suffered by a visitor or user of the online store or a third party, due to the operation or not and / or use of the website and / or inability to provide services and / or products and / or information available through it and / or any unauthorized interference by third parties with products and / or services and / or information available through it.

Copyright

All content of the online store, such as distinctive titles, marks, images, graphics, texts, etc., is the intellectual property of the Company (or third parties from which the Company has received a license to operate the online store) and is protected by relevant provisions of Greek and European law and international conventions. The names, insignia, marks, images, photographs, designs, logos, graphics, insignia, texts and audiovisual material, which are listed and represent the online store at www.mdfashion.gr or the products or services of the Seller or third parties, constitute assets and trademarks of the Seller or third parties respectively, protected by the relevant copyright and trademark laws. The appearance of these on the present website and in the online store of the Company, should in no way be construed as a transfer or assignment of their license or right of use. It is forbidden to copy, reproduce, distribute, process, resell, create a product, modify in any way, or mislead the public about the actual provider of the online store. Reproduction, republishing, uploading, announcement, dissemination, transmission or any other use of the content in any way or medium, for commercial or other purposes, is permitted only with the prior written consent of the Seller or any other copyright holder.

Consumer Liability

The Consumer agrees and undertakes to use this website, as well as the services, information and data of the online store, in accordance with the Law, good faith and good morals. The Consumer agrees that he must provide true and accurate information in his transactions with the online store. The Consumer assumes all responsibility for the use of his account in the online store by persons not authorized by him and for any damage suffered by the Company from this cause.

The Consumer agrees and undertakes not to use the online store for:

– sending, publishing, sending by e-mail or otherwise transmitting any content that is illegal for any reason, causes unlawful infringement and damage to the Company or any third party or violates the confidentiality or confidentiality of any person,

-sending, publishing, sending by e-mail or transmitting in other ways any content that offends users’ morals, social values, etc.,

-sending, publishing, e-mailing or otherwise transmitting any content for which users do not have the right to transmit in accordance with the law or applicable contracts (such as inside information, property and confidential information obtained or disclosed as part of employment relations or covered by confidentiality agreements),

-sending, publishing, e-mailing or otherwise transmitting any content that infringes any patent, trademark, trade secret, industrial or copyright or other proprietary rights of any kind,

– sending, publishing, e-mailing or otherwise transmitting any material containing software viruses or any other code, files, or programs designed to interrupt, damage, or corrupt the operation of any software; or computer hardware,

-intentional or unintentional violation of applicable law or regulations,

-harassment of third parties in any way.

Force Majeure

The Seller reserves the right and is not responsible in any case for any temporary or permanent inability to provide services and for delays in the acceptance and execution of orders and delivery of ordered products, for reasons not attributable through his fault, such as in cases of force majeure ( strikes, earthquakes, fires, bad weather, etc.) or unforeseen situations or events, such as malfunctions of the cooperating courier companies, accidental deterioration or destruction of the products before delivery to the user and after delivery, illegal counterparty or third party interventions, malfunction of internet payment processing provider (bank) or host provider or internet service provider (ISP) or access service provider or user terminal equipment , incorrect provision of information by the user and in general for any incident that prevents the proper fulfillment of his contractual obligations. The responsibility of the company is limited to its obligations under the contract with the consumer and will make every effort to meet them, within a reasonable period of time

Availability & Network Security

The Seller makes every effort for the proper operation of its network. However, the Company can not guarantee that there will be no interruptions or errors. In any case, the Company does not bear any responsibility in case the users cannot connect to the website. The Company is not responsible for the security policy of other websites or for the way in which they manage their online visitors.

Confidentiality Statement

The Seller treats the User’s correspondence with the online store as confidential and does not transfer its content except to the directly interested recipient and in the cases provided by law if requested or in case the content of the message is considered to offend the Seller. Such action is necessary for a) the protection of the rights and the property of the Seller, b) the protection of the site from misuse or unauthorized use and c) the protection of the personal safety of the users or the consumer public. In the event that the Consumer gives a false email address or tries to take someone else’s place when sending information, all information will be part of any investigation.

Dispute Resolution

Competent courts for the resolution of disputes from the present are those of CHANIA and Greek Law is applied.
The buyer, who is a consumer, has in accordance with law no. 2251/1994 as in force, the right to out-of-court settlement of disputes arising from the contract of sale or the contract of service in accordance with article 11 of Law 2251/1994
Out-of-court settlement of consumer disputes begins only at the request of the consumer and only if the dispute is not resolved directly with the seller. The proposal can be submitted no later than 1 year from the day of exercising the right, which is the subject of the dispute, for the first time from the consumer to the seller.
The consumer has the right to initiate out-of-court dispute resolution electronically through the ADR platform which is accessible through the website ec.europa.eu/consumers/odr/.

During the negotiation of the out-of-court settlement of the dispute, the amortization deadlines and the limitation periods according to the Civil Code do not apply and do not start, until one of the parties explicitly refuses to continue the negotiation process.
Invalidity

Any invalidity of some Terms here of does not result in the invalidity of the others.

Final provisions

These general terms are valid and valid as set out on the seller’s website on the day the buyer submits an online order. The right to modify the general terms is reserved.